Position Overview:
We are looking for an enthusiastic IT Admin Intern to support our IT Administration team. This role will involve assisting with the maintenance of our IT infrastructure, managing user accounts, and providing technical support. The internship provides an excellent opportunity to gain hands-on experience in IT administration and managed services.

• Customer Service: Coordinate with internal teams, clients, and vendors to facilitate communication and ensure timely delivery of services.
• User Account Management: Assist with creating, modifying, and deleting user accounts and permissions in Active Directory or other management systems.
• System Maintenance: Help monitor and maintain IT systems, including servers, desktops, and network equipment.
• Technical Support: Provide support for hardware and software issues, including troubleshooting and resolving technical problems.
• Documentation: Update and maintain IT documentation, including system configurations, project documents, procedures, and user guides.
• Quality Assurance: Ensure compliance with security policies and ISO standards, including ITSM best practices.
• Asset Management: Assist with inventory management of IT assets and supplies.

• Familiarity with Microsoft Windows and Basic knowledge of networking concepts and protocols.
• Experience with IT administration tools or systems (e.g., Active Directory, ticketing systems) is a plus.

Future D Sdn. Bhd. is a IT professional who specialized in ICT Solutions. The company’s strategy is to project, manage, design, develop and implement comprehensive system solutions, which conform entirely to the client’s requirements