Job Title : Front Office Assistant

• Provide friendly and efficient check-in and out service.
• Providing efficient, friendly, and cordial service to the guests.
• Carry out the completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and confirming the guest's reservation information.
• To take on a proactive role by always being at the lobby.
• Ensure that all policies and instructions implemented are followed.
• Basic cashiering and credit card handling.
• Handle and resolve guest complaints and special request in a professional manner, ensuring prompt actions at all times.
• Maintain the high standard of service and hospitality.

• Applicant must possess at least a Higher Secondary/STPM/”A” Level/ Pre-U or Professional Certificate in Hospitality/Tourism Management or equivalent.
• Students and fresh graduates from Hotel Management School are encouraged to apply.

• Strong interpersonal and communication skills.
• Able to communicate fluent in English and Bahasa Malaysia.
• A good team player and strive to have a career in the hospitality industry.
• Ability to work on weekends, public holidays, as well as occasional overnight shifts.

Samadhi Retreats, is a luxury hospitality group, which offers unique experiences in unexpected locations across Asia. As a truly global enterprise, the company has two award-winning properties and four award-winning restaurants in Malaysia and soon across Southeast Asia.