The IT Assistant (Internship or Contract) will assist the IT team in providing technical support, system maintenance, and administration of the company's IT infrastructure. This internship offers practical experience in troubleshooting, IT operations, and system support within a professional environment.

• Assist in the setup, configuration, and maintenance of PCs, laptops, printers, and other IT equipment.
• Provide basic technical support to employees for hardware, software, and network-related issues.
• Support the team in monitoring LAN connectivity, internet access, and general network health.
• Help perform system housekeeping tasks such as file organization, software updates, and routine maintenance.
• Assist in maintaining IT inventory records (hardware and software).
• Support data backup processes and learn about recovery and archiving procedures.
• Learn and assist in basic troubleshooting of systems including CCTV and AV setups.
• Shadow and support the IT personnel in liaising with vendors and assisting with system updates or minor implementations.
• Comply with the company's IT and data security policies at all times.
• Take on other tasks or projects assigned by the IT personnel as needed.

• Hands-on exposure to IT infrastructure management and support.
• Experience in network troubleshooting, system maintenance, and user support.
• Understanding of enterprise IT practices, including data security, backups, and inventory control.
• Opportunities to observe and assist in system upgrades and minor project implementations.

• Basic knowledge of Windows OS, MS Office, and computer hardware.
• Good problem-solving skills and willingness to learn.
• Strong communication skills and ability to work in a team.
• Responsible, detail-oriented, and able to follow instructions

HMSHost, a global leader in dining experience for travel venues, is part of Avolta, a key player in the travel experience sector. Avolta operates on 75 countries with over 1,200 locations, offering travel retail, F&B and innovative solutions. HMShost Malaysia with 24 years expertise, leads the airport F&B industries, managing 25 outlets across Kuala Lumpur International Airport, Terminal 1 (KLIA T1), Kuala Lumpur International Airport, Terminal 2 (KLIA T2) and Langkawi International Airport (LIA).